Welcome to Maha Kumbh Tent House & Hotel Booking (https://mahakumbhtent.com/). By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read these terms carefully before using our website.
1. Introduction
These terms and conditions govern your use of the services provided by Maha Kumbh Tent House & Hotel Booking. By using our website and making a booking, you acknowledge and agree to these terms. If you do not agree with these terms, you should not use our services.
2. Booking and Payment
- Booking Process: To book a hotel or tent accommodation, you must provide accurate and complete information, including your name, email address, phone number, and payment details.
- Payment Methods: We accept payments via credit/debit cards, net banking, and other payment methods as specified on our website. Full payment or a deposit may be required at the time of booking, depending on the booking type.
- Booking Confirmation: A booking confirmation will be sent to you once payment has been successfully processed. It is your responsibility to review your booking details and notify us of any discrepancies immediately.
3. Cancellation and Refund Policy
Please refer to our Return and Refund Policy for details regarding cancellations, modifications, and refunds.
4. Guest Conduct
- Respectful Behavior: You agree to behave respectfully and in accordance with the rules and regulations of the hotel or tent house. Disruptive behavior or actions that cause harm to others may result in the termination of your stay without refund.
- Use of Accommodation: The accommodation is provided for personal use only. Unauthorized use of the accommodation, including subletting, parties, or commercial activities, is prohibited.
- Damage to Property: You are responsible for any damage to the property during your stay. Charges may apply for repairs or replacement of damaged items.
5. User Accounts
- Account Creation: If you create an account on our website, you must provide accurate and current information. You are responsible for maintaining the confidentiality of your account credentials.
- Account Security: You agree to notify us immediately if you suspect any unauthorized access to your account. We are not responsible for any loss or damage arising from unauthorized use of your account.
6. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7. Service Availability
We strive to ensure that the services on our website are available at all times. However, we reserve the right to suspend, modify, or discontinue our services at any time without notice. We are not liable for any interruptions in service or any loss that may occur due to such interruptions.
8. Third-Party Links
Our website may contain links to third-party websites or services. We do not control or endorse these third-party sites and are not responsible for their content, policies, or practices. You access third-party sites at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Maha Kumbh Tent House & Hotel Booking will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services. This includes any loss, damage, or injury to person, property, or business.
10. Force Majeure
We are not liable for any failure or delay in performance of our obligations due to events outside our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, or strikes.
11. Modifications to Terms and Conditions
We reserve the right to change or update these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically. Your continued use of our website constitutes acceptance of any changes.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India.