Thank you for choosing Maha Kumbh Tent House & Hotel Booking. We aim to provide a seamless and enjoyable experience for all our customers. However, we understand that there may be circumstances where you need to cancel or modify your booking. This Return and Refund Policy outlines the conditions under which you may request a return or refund for services booked through our website.
1. Booking Cancellations
If you wish to cancel a booking, please contact us as soon as possible. Cancellation policies may vary depending on the type of accommodation, dates of stay, and promotional offers. Generally, our cancellation terms are as follows:
- Standard Cancellations: Cancellations made [insert time frame, e.g., 48 hours] before the check-in date will receive a full refund minus any applicable service fees.
- Non-Refundable Bookings: For certain promotional or special offer bookings, cancellations will not be eligible for a refund.
- Late Cancellations: If you cancel less than [insert time frame, e.g., 48 hours] before the check-in date, a partial refund or no refund may be issued, depending on the accommodation’s terms.
2. Refund Process
Refunds are typically issued to the original payment method within [insert number of days, e.g., 7-10 business days] after the cancellation is confirmed. Please note that processing times may vary depending on your bank or payment provider.
3. Modifications to Bookings
If you need to modify your booking (e.g., change dates or room type), please contact us at least [insert time frame, e.g., 48 hours] before your scheduled check-in. Depending on availability, we will do our best to accommodate your request. Additional charges may apply if there is a price difference for the modified booking.
4. No-Show Policy
If you do not show up for your reservation without prior notice of cancellation, you may be charged the full amount of the booking. In such cases, no refund will be issued.
5. Refund Eligibility in Special Circumstances
Refunds may be considered in the following exceptional cases:
- Force Majeure Events: If your booking is affected by unforeseen events such as natural disasters, government restrictions, or other emergencies, we will review each situation and may offer a partial or full refund based on the circumstances.
- Accommodation Issues: If there are significant issues with your accommodation (e.g., unavailability or safety concerns), we will do our best to find an alternative accommodation or offer a refund based on the situation.
6. Booking Errors
If a mistake was made when booking your accommodation (e.g., incorrect dates or duplicate bookings), please contact us immediately. We will review the situation and, where possible, make the necessary changes. Refunds for booking errors may be issued based on the specific circumstances.
7. Contact Us
To request a cancellation, modification, or refund, or if you have any questions about our policies, please contact us at:
Email: [Insert email address]
Phone: [Insert phone number]
Address: [Insert address]
We are committed to resolving any issues promptly and ensuring that you have a positive experience with our services.Thank you for choosing Maha Kumbh Tent House & Hotel Booking. We aim to provide a seamless and enjoyable experience for all our customers. However, we understand that there may be circumstances where you need to cancel or modify your booking. This Return and Refund Policy outlines the conditions under which you may request a return or refund for services booked through our website.
1. Booking Cancellations
If you wish to cancel a booking, please contact us as soon as possible. Cancellation policies may vary depending on the type of accommodation, dates of stay, and promotional offers. Generally, our cancellation terms are as follows:
- Standard Cancellations: Cancellations made [insert time frame, e.g., 48 hours] before the check-in date will receive a full refund minus any applicable service fees.
- Non-Refundable Bookings: For certain promotional or special offer bookings, cancellations will not be eligible for a refund.
- Late Cancellations: If you cancel less than [insert time frame, e.g., 48 hours] before the check-in date, a partial refund or no refund may be issued, depending on the accommodation’s terms.
2. Refund Process
Refunds are typically issued to the original payment method within [insert number of days, e.g., 7-10 business days] after the cancellation is confirmed. Please note that processing times may vary depending on your bank or payment provider.
3. Modifications to Bookings
If you need to modify your booking (e.g., change dates or room type), please contact us at least [insert time frame, e.g., 48 hours] before your scheduled check-in. Depending on availability, we will do our best to accommodate your request. Additional charges may apply if there is a price difference for the modified booking.
4. No-Show Policy
If you do not show up for your reservation without prior notice of cancellation, you may be charged the full amount of the booking. In such cases, no refund will be issued.
5. Refund Eligibility in Special Circumstances
Refunds may be considered in the following exceptional cases:
- Force Majeure Events: If your booking is affected by unforeseen events such as natural disasters, government restrictions, or other emergencies, we will review each situation and may offer a partial or full refund based on the circumstances.
- Accommodation Issues: If there are significant issues with your accommodation (e.g., unavailability or safety concerns), we will do our best to find an alternative accommodation or offer a refund based on the situation.
6. Booking Errors
If a mistake was made when booking your accommodation (e.g., incorrect dates or duplicate bookings), please contact us immediately. We will review the situation and, where possible, make the necessary changes. Refunds for booking errors may be issued based on the specific circumstances.
We are committed to resolving any issues promptly and ensuring that you have a positive experience with our services.